Most credit management managers in multinational companies found that it is relatively difficult to do credit management in Greater China (Hong Kong, Taiwan, and China). The challenge is mainly due to the dissimilarity of legal system, the business culture gap, and the lack of statistical data. The Greater China market is too important to be ignored, isn’t it?
Yet 80% of the world’s suppliers are in Asia, and 80% of this 80% Asian suppliers are in Greater China. In addition, Greater China is one of the largest market in the world. Thus, getting to know the business environment and the payment behavior in Greater China is important to a business operation.
This is why the 3 books of Happy Customers Faster Cash, Hong Kong, Taiwan, China Editions are published.
This series of books is a learning tool for people engaged in the credit process. Each book contains three extensive sections about credit management, business culture and communication in each of the economic areas.
This is a guide to effective communication in financial Customer Relationship Management with a focus on compliance and credit management for Hong Kong, Taiwan, and China companies.
Using statistical data provided by Atradius, Dun & Bradstreet, and RMS, the true picture of payment behavior in Greater China is revealed.
The books also contain lots of cultural insights for you to better understand the business community in these areas.
In each book, a chapter is dedicated to discussing various aspects of Hong Kong, Taiwan, or China company credit reports.
Alexander has over 25 years of experience in Business Information Management and Information Technology. Previously, he has held leadership positions in the world’s leading Business Information providers, including Managing Director of Thomson Reuters Asia, and General Manager of Dun & Bradstreet (D&B), Hong Kong and Taiwan. In addition, he personally managed Hong Kong's Commercial Credit Bureau while working with D&B, and the Consumer Credit Bureau through his directorship at TransUnion Limited.